Terms & Conditions

Last updated: 13/02/2026

1. Company Information

This webshop is operated by:

Lasagna j.d.o.o.
Kaštelir 45, Croatia
OIB: 80497574868
Email: [email protected]
Website: https://babylasagnamusic.com

By placing an order on this website, you agree to these Terms and Conditions.


2. Products

We sell physical merchandise products (clothing and related merchandise).

All products are pre-stocked.
Some products may be marked as limited edition. Limited edition items are still eligible for return under the conditions set out below.

Product images are for illustrative purposes. Minor variations in color or appearance may occur.


3. Prices and Payment

All prices are displayed in EUR (€).

Payment is processed securely via Teya Payments.
We do not store payment card details.

The total price, including applicable VAT (where required), is shown at checkout before order confirmation.


4. Shipping

Orders are shipped via Hrvatska Pošta.

Estimated delivery times:

  • Croatia: up to 5 working days
  • International orders: up to 14 working days

Delivery may take longer during holidays, promotional periods, or due to customs processing.

Customs & Import Duties

For orders shipped outside the European Union, the customer is responsible for any customs duties, import taxes, or additional fees imposed by the destination country.

We are not responsible for delays caused by customs authorities.


5. Right of Withdrawal (EU Customers)

In accordance with EU consumer protection laws, customers have the right to withdraw from the purchase within 14 days of receiving the goods, without providing a reason.

To exercise the right of withdrawal, you must notify us by email at:

[email protected]

You must return the goods within 14 days of notifying us.

Return Conditions

  • Items must be unused, unworn, and in original condition.
  • Customer is responsible for return shipping costs.
  • We do not offer exchanges.
  • Refunds will be issued using the original payment method within 14 days after we receive and inspect the returned goods.

We reserve the right to refuse returns that do not meet the above conditions.


6. Order Refusal or Cancellation

We reserve the right to refuse or cancel an order in cases of:

  • Incorrect pricing
  • Suspected fraud
  • Unavailable stock
  • Incomplete or incorrect customer information

If payment has already been made, a full refund will be issued.


7. Liability

We are not liable for:

  • Delays caused by shipping carriers
  • Delays due to customs procedures
  • Indirect or consequential damages arising from use of our products

Our total liability is limited to the value of the purchased product.


8. Intellectual Property

All content on this website, including logos, graphics, product designs, and branding, is the intellectual property of Lasagna j.d.o.o. and may not be reproduced or used without permission.


9. Governing Law

These Terms and Conditions are governed by the laws of the Republic of Croatia.

Any disputes shall be subject to the jurisdiction of the competent courts in Croatia.